24/7 Call Centre
Our commitment to excellence and customer service
Aktrion Logistics offers a wide range of support services, tailored to meet your specific needs and helping you to increase efficiency whilst reducing cost. From proactive monitoring and alerting, access to our range of support services will help you meet the challenges of operating in today’s complex environment.
As part of our commitment to excellence and customer service the Call Centre is manned by fully skilled, friendly and proactive logistics planners and analysts.
We offer an affordable range of support services to deal with the shipments any time of day or night. We are also happy to support emergency situations that can lose you and your customers’ time and productivity. Our dedicated telephone support team can free up your team to be more productive during the operations.
We passionately believe that the route of our success is to provide a great customer experience and to strive to deliver continual improvement in all that we do. Excellence matters, as does our unwavering commitment to the values on which we operate our business: value, partnership and integrity.
What we offer
- 24/7 helpdesk to assist with customers and your back end infrastructure
- Proactive monitoring to ensure that your shipments are delivered on time
- Qualified and helpful logistics analysts available 24 hours a day, 364 days a year
- Optional levels of support and online systems
- Bespoke support options to suit your requirement
- Flexible options to complement your business.